Return / Exchange Policy
If you are not satisfied with your order, you may return UNUSED bags or exchange an UNUSED bag for a different style within 14 days of your original order date. Clearbackpacks.com will give you credit for the UNUSED bag, but does not refund the shipping charges.
If you exchange your bag for a different style which cost less than your original order, the difference will either be credited back to the original credit card or sent as a check. The shipping costs of the original order are not refunded or applied to the exchange, and the new order will have separate shipping charges.
If you exchange your bag for a more expenisive style or purchase, your credit card will be charged for the difference plus the new shipping charges.
How To Return
Please call 800-701-2919 for an RMA (Authorization Number) before you return your bag. Then ship the products you are returning and a note with the Authorization Number and your contact information.
Orders placed before 12 noon (central) on business days are normally shipped that day. Orders placed after noon are shipped on the following business day.
NOTE** Backpacks are shipped only on Business Days. Weekend/Friday after noon cutoff time, will be shipped on the following WEEKDAY business day. (This includes next day and two day shipping options.)
ClearBackpacks.com is aware of the need to address Internet privacy issues and we believe you should be aware of how we intend to treat any information about you that we might receive on the Internet as a result of your visit to our site.
Information about ClearBackpacks.com On-Line Visitors
You can visit ClearBackpacks.com on this site without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors. In general, we gather information about users of the site collectively in order to determine, for example, which areas users access more frequently and which materials users access the most. This information helps us to determine what is most beneficial for our users, and how we can continually create a better overall experience for our users by improving the content of the site.
There are times however, such as when you place an order, when we may need information from you, such as your name, address and payment information. Customarily, the personal information ClearBackpacks.com obtains is used only to respond to inquires, to process orders, product registration or to allow the user to access specific account information. We may also ask you to voluntarily provide us with information for market research such as, how you found our site, product satisfaction, and experience with our products. We will not share that information with any other company. To learn more about who ClearBackpacks.com is, read our Contact Page.
Web Site Links
ClearBackpacks.com's site may contain links to other websites. While ClearBackpacks.com tries to link only to sites that share its high standards and respect for privacy, ClearBackpacks.com cannot take responsibility for the content or the privacy practices employed by other sites.
Changes to Privacy Statement
If at anytime ClearBackpacks.com changes its privacy commitment, ClearBackpacks.com will post those changes here so that you will know what information ClearBackpacks.com gathers and how ClearBackpacks.com might use that information.